1.1 The use Drawy makes of the information collected through the Services varies depending on whether you are:
1.1.1 a Drawy customer (“Customer”),i.e. any person having directly concluded an agreement with Drawy for the provisions of the Services, and this for the benefit of the Customer and its Users;
1.1.2 a Drawy user (“User”),meaning an end-user of the Services under the subscription by the Customer; or
PART A – CUSTOMERS
2. INFORMATION WE COLLECT FROM CUSTOMERS
2.1 We collect Customer Information directly from our Customers. We will collect:
When a Customer sends us an email asking a question, or signs up to our email newsletters, we will collect the Information that the Customer submits to us. We will also collect other Information that Customers choose to provide to us.
2.2 When a Customer uses the Customer Portal (as defined in the Drawy Terms and Conditions),we collect:
3. HOW WE USE CUSTOMER INFORMATION
3.1 We use Customer Information for the following purposes:
3.1.1 Providing our Service.
3.1.2 Communicating with you or others.
3.1.3 Marketing and advertising.
4. HOW WE DISCLOSE CUSTOMER INFORMATION
4.1 We may disclose Customer Information as follows:
4.1.1 Drawy affiliates. We may disclose Customer Information to any current or future affiliates, parent companies, or subsidiaries.
4.1.2 Our service providers. We may disclose Customer Information to Stripe for only payments.
4.1.3 Customers. We may disclose Customer Information to other Customers. For example, when buying a design in the marketplace.
5. YOUR RIGHTS IN RELATION TO THE INFORMATION YOU PROVIDE US WITH
5.1 Customers may verify, correct, or update the Information they have provided us with by updating the Information in their account, or by emailing us at email@example.com. Customers may also request the deactivation of their account by emailing us at firstname.lastname@example.org.
5.2 We may send periodic promotional or informational emails to Customers who have opted in to receive these. Customers may at any moment opt out of such communications by following the optout instructions contained in the email. Please note that it may take up to 3 business days for us to process opt-out requests. If Customers opt out of receiving emails about recommendations or other information we think may interest them, we may still send them emails about their account or any Services they have requested or received from us.
PART B – USERS
6. INFORMATION WE COLLECT FROM USERS
6.1 We collect User the following Information directly from Users:
6.2 We also collect User Information automatically through a User’s use of or interaction with our Services and this by means of tracking technologies which allow to individualize a User. This Information may include, without limitation, information about a User’s operating system, the webpages or our Website accessed by Users, the link that led a User to a Customers’ website, the dates and times a User accesses webpages and content of the Website, event information (e.g., system crashes),and general location information (e.g., city and state). We also collect User IP addresses.
7. HOW WE USE USER INFORMATION
7.1 We use User Information for the following purposes:
7.1.1 Providing our Services. To provide our Services to Users and our Customers, including but not limited to our Service consisting of proving date and time of access to Website content by Users.
8. HOW WE DISCLOSE USER INFORMATION
8.1 We may disclose User Information as follows:
8.1.1 Drawy affiliates. We may disclose User Information to any current or future affiliates, parent companies, or subsidiaries.
8.1.2 To our service providers. We may disclose User Information to vendors, service providers, agents, contractors, or others who perform functions (e.g., maintenance, customer relationship management, email marketing, surveys, credit card processing, data hosting, or fraud detection) on our behalf.
8.1.3 Unaffiliated third parties. We may disclose User Information to other unaffiliated third parties.
8.1.4 Customers. We may disclose User Information to Customers for purposes of Service delivery as described in our agreement.
PART C – VISITORS
9. INFORMATION WE COLLECT FROM VISITORS
9.1 We collect Visitor Information directly from you or from third parties who collect Visitor Information. We may combine all of the Information we collect from various sources.
9.2 Information we collect directly from you. We may collect Visitor Information directly from you. For example, when you send us an email asking a question, or submit a form on our Website to receive marketing materials or email newsletters, we will collect the Information that you submit to us.
9.3 Information we collect from third parties. We may collect Visitor Information about you from third parties that collect information automatically through your use of the Site, such as web analytics companies. Such information may include, without limitation, information about your operating system, settings and system configurations, device model, device ID and other unique device identifiers, mobile related information, the webpages you access within our Website, the website that led you to our Website, the website to which you go after leaving our Website, the dates and times you access our Website, event information (e.g., system crashes) and web log data. These third parties may also collect your IP address however we do not collect these IP addresses.
10. HOW WE USE VISITOR INFORMATION
10.1 We use your Visitor Information for the following purposes:
10.1.1 Providing our Service. To provide and manage our Website and Services.
10.1.2 Communicating with you or others. To communicate with you, including via email, about our Services; to respond to your inquiries or complaints.
10.1.3 Marketing and advertising.
10.1.4 Analyzing use of our Services.
11. HOW WE DISCLOSE VISITOR INFORMATION
11.1 We may disclose Visitor Information as follows:
11.1.1 Drawy affiliates. We may disclose Visitor Information to any current or future affiliates, parent companies, or subsidiaries.
11.1.2 Drawy service providers. We may disclose Visitor Information to vendors, service providers, agents, contractors, or others who perform functions (e.g., maintenance, data analysis, customer relationship management, email marketing, surveys, credit card processing, data hosting, fraud detection) on our behalf.
PART D – GENERAL PROVISIONS APPLICABLE TO CUSTOMERS, USERS AND VISITORS
12. HOW WE USE YOUR INFORMATION
12.1 The Information we collect from Customers, Users and Visitors are used for the purposes as respectively set forth in the sections above, as well as for the following purposes:
12.1.1 Analyzing use of our Services. To better understand how Customers, Users, Visitors access and use our Website and Services, both on an aggregated and individualized basis, to respond to Customers’, Users’, and Visitors’ desires and preferences, and for other research, analytical, and statistical purposes.
12.1.2 Legal compliance. To comply with applicable legal obligations, including requests from law enforcement or other governmental entities.
13. DISCLOSING YOUR INFORMATION
13.2 In addition to the disclosures detailed above, we may also disclose Information for the following purposes:
13.2.1 Business transfers. We reserve the right to disclose and/or transfer Information to another entity if we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, as part of a bankruptcy proceeding, or as part of any other similar business transfer.
13.2.2 Legal compliance. We may disclose Information in order to comply with the law, regulation, a judicial proceeding, subpoena, court order, or other legal process.
13.2.4 Aggregate and de-identified Information. We may disclose aggregate or de-identified information about users for marketing, advertising, research, or other purposes.
14. COOKIES AND OTHER TRACKING MECHANISMS
15. THIRD-PARTY LINKS
16.1 We value the security of your Information, including but not limited to the Personal data collected via the Website or Services. We have taken steps to help protect the Information we collect about you from loss, misuse, unauthorized access, disclosure, alteration, destruction and any other form of unauthorized processing. Please be aware, however, that no data security measures can guarantee 100% security. We also refer to our security provisions as set out in the Terms and Conditions.
17. IMPORTANT NOTICE IN RELATION TO TRANSFERRING DATA OUTSIDE OF THE EUROPEAN ECONOMIC AREA
17.1 We may transfer your Information outside the country in which it is collected, including to a country that may not offer the same level of protection for Personal data as the country in which you reside
18. CONTACT US
18.1 If you have questions about the privacy aspects of our Website or Services, please contact us at: email@example.com
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